The Reviews are in!

Best Mercedes Repair, Best Mini Cooper Repair & Best BMW Repair in Rancho Cucamonga!

Knew it would happen eventually. My E55 AMG broke down. Cue the world’s tiniest violin. Of course I brought it on myself – I mean, how long can I go on treating the 210 and 57 freeways like they’re the Nurburgring before I get some problems? Well, I turned it off, and, it didn’t turn back on. Cranked and cranked and made a valiant effort, but no go. I curse, reluctantly go into my meeting, and an hour later come back out to the car ready to call a tow truck and turn it over to them. I decide, eh, maybe it’ll turn on. Let’s give it a try. Cross my fingers. Rub the lucky rabbit foot. Release the leprechaun from my purse that I’ve been trying to blackmail into giving me the location of his pot o’ gold, and every other good luck cliche you can think of. So I try it. It turns on this time! Holy crap! Intent on not pushing my luck, I drove it straight to Cisco’s shop, who was just about a 10 minute drive from my appointment.

I pull up, and they look pretty busy. So, I explain the issue to Cisco, and he said that it sounds like a Crank Sensor failure – very common on the Mercedes M113 engine. Works fine when the engine is cold, but when it’s hot? It won’t start. Damnit! I let that leprechaun go for nothing! This was verified by pulling the code from the computer. I planned on leaving the car overnight, but as I was making my phone call to arrange a ride home, Uly, Cisco’s brother, walks up behind me with the new part in his hand. “I’ve got the part.”… Cisco tells me he’s going to have Uly swap the part now, as soon as the engine cools enough.

How’s that for service? Show up unannounced, and a little over an hour later I’m out the door with a fixed car. These guys are the BEST!

Andria F.
Claremont, CA
2/12/2015

I believe Cisco’s Benz & Beemers repair shop in Rancho Cucamonga truly is a hidden treasure of the Inland Empire. I say this bcuz most people have to take their vehicles in at sometime or another for some sort of mechanical repair work & it’s always a stressful feeling to have to do when you don’t know if you can trust the repair shop. Well at least for me it is, especially when I don’t want to spend more money then I have to and also when I can’t bcuz money is so tight these days. I worry about whether or not I’m taking my car to a shop that is trustworthy & if they’re going to do as good a job on my car that would be done if I took it to the dealer where I know just driving my car onto the service lot at BMW service repair lot is going to cost way more then I can afford! But finding Cisco’s & taking my car in was not only the BEST & GREATEST thing I was able to do, it was also the EASIEST, HASSLE & WORRY FREE thing I did in 2014. Most mechanics are quick to over charge a woman or someone who they think might not know much about what repair work their car will need. For me I desperately needed a mechanic to do repair work on my BMW. I was advised that only a BMW dealer would be able to do the work properly, but after my husbands battle with Cancer not being able to work in over a year & a half, I was worried of being taken advantage of. Just bcuz I drive a BMW most repair shops immediately think I have money to burn so they want to overcharge me or try to tell me I need something for my car that I most likely don’t need. But at Cisco’s Benz & Beemers I can honestly tell you that they’re not going to take advantage of you & they’re going to treat you as great as they’re going to treat & take care of your car! It’s not easy finding a repair shop that wants to give you peace of mind so you’re not worried about the cost of your cars repairs & whether or not your car is going to be fix they right way. I’m grateful to Cisco & so very thankful his auto repair shop is everything I could ever ask for. Money isn’t something I can afford to waste or throw away on senseless unneeded repairs so it’s pretty great that I can rest a sure I’m not paying for something my car doesn’t need and if it’s something simple Cisco is going to make sure my car is safe to drive my husband back & forth to his doctors appt.’s and not worry that it didn’t cost me a fortune. Thank you Cisco I truly am grateful to you & the men at your shop for taking care of me and my 530i BMW.

Anamarie C.
Rancho Cucamunga, CA
2/8/2015

If you have a Mercedes or BMW, and have a mechanical issue you NEED to bring it to Cisco!!! Great service and customer service! Plus the price, you can’t beat it!!

Jesika L.
Fontana, CA
1/19/2015

First time here. This place is definitely official and knows what they’re talking about. They fixed my brakes and changed the rotors. Now my car drives smooth as butter lol. Plus they gave me a list of a few other things I need to fix along with the prices. Not all mechanics know how to fix foreign cars so it’s always better to take it to a specialist.

Gypsii T.
Fontana, CA
11/26/2014

I can’t recommend Cisco’s highly enough. I had the water pump go out on my 2007 BMW. Dealer said I would need to replace the pump, the thermostat and the reservoir, and they wouldn’t be able to get it done until next week.
They wanted just under $ 2000. I called Cisco, he said he could do it for about $ 950.
I took it there, he had it done the next day. Cisco told me I only needed the pump replaced, the other two parts were fine, and the total was under $ 850.
Forget the dealer, Cisco will take care of you for half the price!

Paul L.
11/10/2014

Cisco and his brother has done a good job replacing my windshield cowl for a decent price.
Called in the morning to see if they can accommodate me; told me the replacement part will be available by 3pm, told me to come by at 1pm to get it all prepped; finished by 6pm like they said they would.
Will be a repeat costumer!

Karl A.
10/23/2014

I was looking for a new MB shop in Rancho. I found Cisco on Yelp, and gave him a chance after reading his reviews. He stands up to his word. Cisco and his staff are straight up honest. A service that the dealer wanted $ 2000 to do, Cisco did it for half and explained everything he was doing to the car. He has my business.

Dave B.
9/30/2014

I have a 2001 Mercedes e430 that was in need of brakes and front wheel bearings so I looked up Cisco’s. I am glad I did.He is very up front with pricing and options. he treated me and my car with respect.He is very knowledgeable and does dealership quality work at normal prices. A++++. Now my car is smooth and stops on a dime.

Andre P.
8/19/2014

I’m really not sure how I could thank them already more then we had.
This hopefully will be good!
Heres the story – on our drive back from Vegas my girlfriends ’06 BMW is overheating it ended up being the fuel injection system and the temp control- and was eating all the coolant; The problem had started an hour out of Vegas even BEFORE we had arrived in the city. Worried we waited to pop the hood and saw the coolant was GONE. Re-filling it; Made it to Vegas. Took it to the DEALERSHIP which they gave us the high sign that everything was fine and assuming the coolant just needed to be toped off again. This is where everything goes to hell….
Fast forward to the drive out again; Not even 30 minutes out of the city – the cars warning us about overheating! We make it to the next town to find that blue coolant these cars use. Find it and we had to proceed to use it every, I would say, 30 minutes or so maybe even less. Starts happening every 15, we realize, we’re not going to make it…. Frantically, we’re calling rental car, dealerships, anything to help us. Oh wait, it’s a late SATURDAY AFTERNOON. These guys we’re the only place open and willing to accommodate us in this short amount of time. Even more so, they found out what was the problem then less then 2 minutes. Sign of relief, the owner tell us it’ll take only 2 hours. No SWEAT, not only had we been driving in the desert with no A/C for HOURS (to avoid an actual overheating) but because we had been driving since 8am and it was already almost 2!
Fixes is in a jiffy, accommodate us with tons of water (for the hangovers), and lets us sit in the A/C office.
I defiantly teared up at some point, being so thankful and felt so bad for my girl.
Thanks guys again, you got us on our way with not batting an eye and thinking about staying over time.

Micael M.
8/18/2014

“Take my 2009 bmw 750i here. Still under warranty but I trust Cisco so much that I just take it directly here for service and any issues the car has.

He uses only OEM parts, and if your car doesn’t need it or he fixes the issue without a heavy bill, he will. My brother takes his Porsche here, and we take our moms 3 series here as well.

He has all the state of the art computers and over 12 years of Beemer and Benz experience. Don’t pay double or triple for service or repair, take it here unless you want to rip yourself off.”

Albert L.
Los Angeles, Ca
8/8/2014

“I read the reviews and I see that majority of the reviews are positive. The negative reviews are not that bad and sound more like these customers were not being reasonable.

One person complained about the price he was charged? Well did he compare that to what he would have paid at the dealer?

Another person had after market parts and was not charged a penny to check the car, yet says he thinks they wanted to rip him off? The misdiagnoses was caused by the after market parts which he installed?

Another complains about his car being used for personal use, Yes I agree that this is not right, but tell me what shop on this planet has never done that?

Last there was the lady that felt like she was rushed off the phone. What time did you call? Maybe when they were closing? Then I wondered if her claim about the shop being dirty was true?? This turned out not to be the case when I took my car there for the first time. The shop is extremely clean and organized. There were a few cars that were parked across the driveway that were in the repair process but not junk cars like the lady mentioned.

When I finally took my Mercedes S430 to this shop owner Cisco was very nice and professional. He checked my car for FREE, told me what the problem was and it was so minor that I fixed myself. I later took him my Mercedes C320 which he again checked for free, then replaced several worn hoses and reset the check engine light for just $75 bucks! This guys prices were not expensive at all.

I have to say the negative reviews are very misleading and I have to agree with all the POSITIVE reviews. My experience was great twice! So it’s fair to say that this shop is a good honest Mercedes and BMW repair shop. I’m not saying they are perfect, but they seem to work hard towards excellence and customer service. I was so pleased that I offered to take daughter’s BMW there for her!

So thanks Cisco for your hard work and honesty, we need more shops like yours!”

Tony G.
Rancho Cucamonga, CA
7/28/2014

“Cisco’s Benz and Beemers have impeccable customer service and affordable prices.

I have taken my 2005 BMW there for 3 years now and I’m very happy with cisco’s services.

Recently, I took my BMW to Cisco’s Benz and Beemers because my AC was not working and it was a little before 6:00 pm. Cisco took my BMW in even though he closes at 6:00pm. and he fixed the problem.
I really thank Cisco for all the help and I really appreciate that he takes the time to plug my BMW to the computer system to make sure everything is running fine, as a woman that means a lot to me, knowing that my car is in good condition and is not suddenly going to break down on me.

Cisco is a very honest and reliable.
mechanic. I will recommend Cisco’s Benz and Beemers to every person that wants and needs work done (from oil change to major work) in their Benz and Beemers.”

Maya M
Rancho Cucamonga, CA
7/3/2014

Cisco’s Benz & Beemers are absolutely AMAZING!!! They are truly the best in the IE!! The staff are so nice and friendly and truly understand the meaning of customer service.
My family and I have had Cisco as our mechanic for years. He and his staff are so accommodating and are very knowledgeable on all things related to cars as far as I’m concerned 😉 They truly work magic on my 2001 BMW 325i. My father also takes his 2001 BMW 525i to them faithfully. I go to them for everything from an oil change to major work. As a woman, I am not too familiar with all that goes into what keeps my car running, and all the mechanics always take the time to explain the issues to me and what was fixed. The service is also affordable and they never pressure you to make a decision or to get something that you don’t need.
If you’re looking for quality, honest, efficient service go to Cisco’s!
Thank you guys so much for all that you do! 🙂

“I’ve had a whole gamut of mechanic experiences with my BMWs and Audis over the past few years, and overall I’ve had many more headaches resulting from these encounters than I’ve had smiles on my face.

I’m an automotive enthusiast, and I have a deep knowledge of the mechanical inner workings of my cars. I know what parts are there, how they work, how many hours of labor are generally required – I hang out on the Mercedes forums, and so on and so forth. When my car goes for service, I generally know what the problem is, which parts need replacement, and how much it should cost.

That said, I’m also a paraplegic woman in a wheelchair, and to an unscrupulous mechanic, it’s generally assumed I’m an automotive dummy to rack up the charges and unnecessary work. So, when I found Cisco, and he told me that what was wrong with my car was what I already knew, I knew that I’d found a rarity: an honest mechanic! That was the first positive thing. The next positive thing was the estimate – admittedly, I’m used to San Francisco pricing for labor, so seeing a typical Inland Empire rate nearly made me jump out of my wheelchair with glee!

Furthermore, the shop is quick, and gracious. I dumped the car off on a Monday afternoon at 5:30PM without an appointment, and the car was ready after a complex set of repairs (fuel filter, air filter, valve cover gaskets, replacement struts, and diagnosis – removal/reinstallation of the exhaust) by Wednesday afternoon. That’s an exceptionally quick turn-around time considering that parts had to be ordered, an issue diagnosed, and several hours of labor for the struts and valve covers. While waiting, I was offered a bottle of cold water – a very welcome offer on a hot summer afternoon.

Cisco got my E55 AMG turned around and repaired quickly, he didn’t try to sell anything unnecessary, and he’s a gentleman to boot. He’s very busy, and was a little slow on the communication and phone calls – but when I was able to get him on the phone, he was able to fully explain the situation with the car, what the problems were, and he didn’t dumb anything down at all once he recognized that I knew what he was talking about. It’s much appreciated!

Now that I live in the Inland Empire, I know where to get my AMG serviced – that’s a great weight off my mind, because I insist on the best from guys who know and love these cars. Cisco and his staff treated me with the utmost professionalism, and I can’t emphasize enough how rare it is to find a mechanic who will take a look at my 15 year old daily driver AMG that was $80,000 when it was new (thank god for depreciation – $12,000 is what I paid, three years ago!), and not come up with a list of faults that’ll cost $5,000+ to fix. I found an honest mechanic… I am still having trouble processing that one! Overall, a great experience. The next time something blows up (which eventually will happen – I drive my 400 horsepower beast hard, and treat the 210 and 57 freeway like it’s the Autobahn), I’ll be seeing Cisco and eagerly looking forward to working with him again.”

Andria F.
Claremont, Ca
6/9/2014

“If you have a BMW or Benz, go to Cisco’s. He’s fair and honest and knows what he’s doing. My 2003 5 series had a broken seat and I had been to two other places that couldn’t fix it. I even had one mechanic tell me to buy an entire new seat and he could install it. I found Cisco’s on Yelp, went there and he fixed it that day for $300. I want to keep my car and will be back to Cisco’s for all future repairs. I highly recommend him!”

Kathleen M.
Rancho Cucamonga, CA
3/23/2014

“I knew I wasn’t going to go to a Mercedes dealer to get my brakes fixed so I had to find a mechanic that specializes in Benz. I was lucky enough to Yelp and find Cisco’s Benz & Beemers and what a find it was! Cisco was pleasant and very knowledgable. The guy knows his stuff! I knew my rear rotors would have to be changed and Cisco had mentioned that the fronts may also need to be changed due to the age of the vehicle. He had given us a reasonable quote and agreed on it also mentioning for him to check the rest of the vehicle and see if any other work needed to be done.
The car was ready the next day. We were pleasantly surprised to find out that only the rear rotors were changed and the fronts didn’t need any replacing also the rest of the car was fine Cisco had gained our trust as he had every opportunity to take advantage of using the original amount quoted. We definitely will be a repeat customer! Thank you Cisco, for great a job.”

Hedy B.
San Bernardino, CA
3/19/2014

“Cisco’s Benz & Beemers is the only auto shop that i trust. I have been going to Cisco for a few years now, i own a 2006 330i and its paid off, i didnt get the insurance for repairs from the dealer, so i need to maintain the vehicle on my own. Because of Cisco, i am so happy and comfortable with my vehicle. He is fair, honest and very ethical. He always does the best for his clients and provides options. As a woman, i used to feel taken advantage of, as I didn’t have knowledge in that field. Well, who am i kidding, i know nothing about cars, besides keeping my car clean and pumping gas, i don’t want to know. You can trust Cisco, he’s amazing :)”

Sofia C.
Corona, CA
3/9/2014

Cisco’s Benz & Beemers are absolutely AMAZING!!! They are truly the best in the IE!! The staff are so nice and friendly and truly understand the meaning of customer service.
My family and I have had Cisco as our mechanic for years. He and his staff are so accommodating and are very knowledgeable on all things related to cars as far as I’m concerned 😉 They truly work magic on my 2001 BMW 325i. My father also takes his 2001 BMW 525i to them faithfully. I go to them for everything from an oil change to major work. As a woman, I am not too familiar with all that goes into what keeps my car running, and all the mechanics always take the time to explain the issues to me and what was fixed. The service is also affordable and they never pressure you to make a decision or to get something that you don’t need.
If you’re looking for quality, honest, efficient service go to Cisco’s!
Thank you guys so much for all that you do! 🙂

“Cisco’s Benz & Beemers are absolutely AMAZING!!! They are truly the best in the IE!! The staff are so nice and friendly and truly understand the meaning of customer service.
My family and I have had Cisco as our mechanic for years. He and his staff are so accommodating and are very knowledgeable on all things related to cars as far as I’m concerned 😉 They truly work magic on my 2001 BMW 325i. My father also takes his 2001 BMW 525i to them faithfully. I go to them for everything from an oil change to major work. As a woman, I am not too familiar with all that goes into what keeps my car running, and all the mechanics always take the time to explain the issues to me and what was fixed. The service is also affordable and they never pressure you to make a decision or to get something that you don’t need.
If you’re looking for quality, honest, efficient service go to Cisco’s!
Thank you guys so much for all that you do! :)”

Sho H.
Rancho Cucamonga, CA
2/12/2014

“First of all, I want to thank YELP.COM for providing consumers a platform for their voices to be heard, as well as a place were consumer’s can rate their businesses and customer service experiences. No one wants to spend money on bad service.
I am former AMB Auto Center customer, which I have patronized for over 5 years, after so many years of services and spending thousands of dollars along with providing over 20 customer referrals, the shop owner Rick has changed for the worst and became arrogant as well as dishonest, so I decided to look for another service repair shop, local to my home in the Inland Empire.
After reviewing the Yelp reviews, I came across Cisco’s Benz & Beemers repair shop, they are specialist in Mercedes Benz and BMW, being a skeptic that I am, I always test integrity with any new relationships that start business with. Cisco and his Staff passed my test with flying colors. I was able to Chat with about Cisco about the background of Techs working in his shop, they are all former employees of Major Benz and BMW dealerships in the Orange County area.
The technician was very sharp, he was able to identified several key issues that have been historic, and unsolvable by other shops. Before deciding on the work, I was provided a visual inspection so that I could see the issues for myself. Since I was short on money, not able to fix everything right away, I was provided with priority task list of critical issues that need to be taking care right away and other issues that could wait. My repairs were taken care of at minimal cost, the car drives like new money.
This is one of the best experiences that I have had in long time. Good old fashion customer service that you don’t see any more.
To all of my current AMB auto referrals driving all the way out to Monrovia, we know have new alternative. You got to check out Cisco’s Benz & Beemer, located in Rancho.
Sorry for the long rant, I just wanted to make sure these guys get the credit for their hard, honest work.

5 Star Quality
Troy D.
Fontana, CA
4/24/2013

“Cisco and his team are the best ever! This is the only place I take my Beamer. Quality with great prices, you will definitely leave a happy camper!”

Fallon G.
Claremont, CA
4/19/2013

“Cisco and his team are the best ever! This is the only place I take my Beamer. Quality with great prices, you will definitely leave a happy camper!”

Fallon G.
Claremont, CA
4/19/2013

“Cisco’s Benz & Beemers offers excellent and honest customer service and reasonable prices! I’m definitely coming back! Thank you! Cisco! keep up the good and honest work”

Jimmy E.
Temple City, CA
4/19/2013

“When I first pulled in, I was somewhat hesitant, coming from the traditional BMW or Mercedes Service Center, but when I was greeted with a smile and lead to the office, I was pleasantly surprised. Cisco is friendly, knowledgeable and professional. His staff was efficient and diligently. They took the time to explain everything and they even showed me the worn parts they replaced. But the biggest kicker was the price, he was MORE than affordable. He was down right reasonable. I highly recommend Cisco’s Bena and Beemers. I own multiple cars, and Cisco is the only place I go now! 5 Star business!!”

William D.
Rancho Cucamonga, CA
4/12/2013

Proudly serving customers in Rancho Cucamonga, Upland, Ontario, Montclair, Pomona, Colton, Redlands, Loma Linda, San Bernardino, Riverside, Grand Terrace, Corona, Fontana, Claremont, Chino, Chino Hills, Diamond Bar, Victorville, Hesperia, Apple Valley and surrounding cities.